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ScanAssure Medical Ultrasound Ltd

Protecting your Confidentiality – Privacy Notice Your information, what you need to know

 

This privacy notice explains why we collect information about you, how that information may be used and how we keep it safe and confidential.

 

Why we collect information about you

 

Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received within any NHS organisation. These records help to provide you with the best possible healthcare. We collect and hold data for the sole purpose of providing healthcare services to our patients. In carrying out this role we may collect information about you which helps us respond to your queries or secure specialist services. We may keep your information in written form and/or in digital form. The records may include basic details about you, such as your name and address. They may also contain more sensitive information about your health and also information such as outcomes of needs assessments.

 

Details we collect about you

 

The health care professionals who provide you with care maintain records about your health and any treatment or care you have received previously (eg. NHS Trust, GP Surgery, Walk-in clinic, etc.). These records help to provide you with the best possible healthcare.

 

Records which we may hold about you may include the following:

 

• Details about you, such as your address and next of kin

• Any contact we have had with you, such as appointments, clinic visits, emergency appointments, etc.

• Notes and reports about your health

• Details about your treatment and care

• Results of investigations, such as laboratory tests, x-rays, etc.

• Relevant information from other health professionals, relatives or those who care for you

 

How we keep your information confidential and safe

 

Everyone working for the NHS is subject to the Common Law Duty of Confidence. Information provided in confidence will only be used for the purposes advised with consent given by the patient, unless there are other circumstances covered by the law. The NHS Digital Code of Practice on Confidential Information applies to all our staff and they are required to protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.

 

All our staff are expected to make sure information is kept confidential and receive annual training on how to do this. NHS health records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.

 

Your records are backed up securely in line with NHS standard procedures. We ensure that the information we hold is kept in secure locations, is protected by appropriate security and access is restricted to authorised personnel. We also make sure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

 

We are committed to protecting your privacy and will only use information collect

 

You can object to your personal information being shared with other health care providers but if this limits the treatment that you can receive then your refereeing GP will explain this to you at the time. To ensure you receive the best possible care, your records are used to facilitate the care you receive.

 

Information held about you may be used to help protect the health of the public and to help us manage the NHS. Clinical Audit Information may be used for clinical audit to monitor the quality of the service provided. Some of this information may be held centrally and used for statistical purposes. Where we do this we take strict measures to ensure that individual patients cannot be identified.

 

National Registries National Registries (such as the Learning Disabilities Register) have statutory permission under Section 251 of the NHS Act 2006, to collect and hold service user identifiable information without the need to seek informed consent from each individual service user. Cabinet Office The use of data by the Cabinet Office for data matching is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014. It does not require the consent of the individuals concerned under the Data Protection Act 1998.

 

Data matching by the Cabinet Office is subject to a Code of Practice

 

Information on the Cabinet Office’s legal powers and reasons why it matches particular information.

https://www.gov.uk/government/publications/code-of-data-matching-practicefor-nationalfraud-initiative

 

Risk Stratification

 

Risk Stratification is a process for identifying and managing patients who are most likely to need hospital or other healthcare services. Risk stratification tools used in the NHS help determine a person’s risk of suffering a particular condition and enable us to focus on preventing ill health and not just the treatment of sickness. Information about you is collected from a number of sources including NHS Trusts and from your GP Practice. Section 251 of the NHS Act 2006 provides a statutory legal basis to process data for risk stratification purposes.  Further information is available from the following link: https://www.england.nhs.uk/ourwork/tsd/ig/risk-stratification/

 

If you do not wish information about you to be included in the risk stratification programme, please let us know. We can add a code to your records that will stop your information from being used for this purpose.

 

Invoice Validation Invoice

 

Validation is an important process. It involves using your NHS number to check the CCG that is responsible for paying for your treatment. Section 251 of the NHS Act 2006 provides a statutory legal basis to process data for invoice validation purposes. We can also use your NHS number to check whether your care has been funded through specialist commissioning, which NHS England will pay for. The process makes sure that the organisations providing your care are paid correctly.

 

Safeguarding

 

To ensure that adult and children’s safeguarding matters are managed appropriately, access to identifiable information will be shared in some limited circumstances where it’s legally required for the safety of the individuals concerned.

 

Data Retention

 

We will approach the management of patient records in line with the Records Management NHS Code of Practice for Health and Social Care which sets the required standards of practice in the management of records for those who work within or under contract to NHS organisations in England, based on current legal requirements and professional best practice.

 

Your right to withdraw consent for us to share your personal information (Opt-Out)

 

If you are happy for your data to be extracted and used for the purposes described in this fair processing notice then you do not need to do anything. If you do not want your information to be used for any purpose beyond providing your care you can choose to optout.

 

If you wish to do so, please let us know so we can code your record appropriately. We will respect your decision if you do not wish your information to be used for any purpose other than your care but in some circumstances we may still be legally required to disclose your data.

 

There are two main types of opt-out.

 

Type 1 Opt-Out

 

If you do not want information that identifies you to be shared outside our clinics, for purposes beyond your direct care, you can register a ‘Type 1 Opt-Out’. This prevents your personal confidential information from being used other than in particular circumstances required by law, such as a public health emergency like an outbreak of a pandemic disease.

 

Type 2 Opt-Out

 

NHS Digital collects information from a range of places where people receive care, such as hospitals and community services. If you do not want your personal confidential information to be shared outside of NHS Digital, for purposes other than for your direct care, you can register a ‘Type 2 Opt-Out’. For further information about Type 2 Opt-Outs, please contact NHS Digital contact centre at enquiries@hscic.gov.uk referencing ‘Type 2 Opt-Outs – Data Requests’ in the subject line; or call NHS Digital on (0300) 303 5678; or visit the website http://content.digital.nhs.uk/article/7092/Information-on-type-2-opt-outs .

 

If you wish to discuss or change your opt-out preferences at any time please contact our Operations Manager.

 

Access to your information

 

Under the new General Data Protection Regulation (GDPR) 2018 everybody has the right to see, or have a copy, of data we hold that can identify you, with some exceptions. You do not need to give a reason to see your data. If you want to access your data you must make the request in writing. Under special circumstances, some information may be withheld.

 

If you wish to have a copy of the information we hold about you, please contact the Operations Manager.

 

Change of Details

 

It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details are incorrect in order for this to be amended. Please inform us of any changes so our records for you are accurate and up to date.

 

Mobile Numbers & Email Addresses

 

If you provide us with your mobile phone number, we may use this to send you reminders about your appointments or other health screening information. Please let us know if you do not wish to receive reminders on your mobile.

 

If you provide us with your email address, we may use this to send you reminders to make an appointment for a review. Please let us know if you do not wish to receive correspondence by email.


Notification

 

We are registered with the Information Commissioners Office (ICO) to describe the purposes for which they process personal and sensitive information. We are a registered Data Controller and our registration can be viewed online in the public register at: http://ico.org.uk/what_we_cover/register_of_data_controllers .

 

Complaints

 

If you have concerns or are unhappy about any of our services, please contact our Operations Manager on 07964607027

 

For independent advice about data protection, privacy and data-sharing issues, you can contact: The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF - Phone: 0303 123 1113 Website: www.ico.gov.uk .

 

Further Information Further information about the way in which the NHS uses personal information and your rights in that respect can be found here: https://www.england.nhs.uk/contactus/privacy/privacy-notice/your-information/

 

The NHS Care Record Guarantee

 

The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS, what control the patient can have over this, the rights individuals have to request copies of their data and how data is protected under the Data Protection Act 1998. http://systems.digital.nhs.uk/infogov/links/nhscrg.pdf

 

The NHS Constitution

 

The NHS Constitution establishes the principles and values of the NHS in England. It sets out the rights patients, the public and staff are entitled to. These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong. https://www.gov.uk/government/publications/the-nhs-constitution-for-england

 

NHS Digital NHS

 

Digital collects health information from the records health and social care providers keep about the care and treatment they give, to promote health or support improvements in the delivery of care services in England.

http://content.digital.nhs.uk/article/4963/What-we-collect


Reviews of and Changes to our Fair Processing Notice

 

We will keep our Fair Processing Notice under regular review. This notice was last reviewed following GDPR implementation in May 2018.

 

Dr Roy Craven Clinical Director May 2018

 

 
 

 

ScanAssure Medical Ultrasound Ltd  | GP Patient Fax: 01204 493029